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Job Summary/Essential Functions of the Job:
Under the direct supervision of the designated Stage Manager, Technical Supervisors and Production Manager, the Sound Technician is responsible for maintaining and operating the sound board during Entertainment productions in accordance with company policies and procedures. The Sound Technician will also assist with other technical duties within the Entertainment Department.
Due to the nature of Lagoon’s business, the Sound Technician may be required to work for longer than normal work periods. The position is seasonal. The work schedule will vary from 0 to 40 hours per week during the rehearsal weeks and 0 to 60 hours per week during the performance season. The Sound Technician must be willing and able to work flexible hours, six days a week from as early as 7:00 a.m. to as late as 1:00 a.m. including evenings, weekends, and holidays. The Sound Technician agrees to work as scheduled by the Company. The work schedule will be, but not limited to, two hours before the first performance to the end of the last performance.
The Sound Technician must be willing to conform to Lagoon’s grooming and personal hygiene requirements and wear the proper issued uniform. A neat, clean, professional appearance is required at all times.
Unique Job Requirements:
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Sound Technicians will assist in the sound set-up, operation, and take-down of all sound equipment used for the assigned performance. The Sound Technician must be willing to assist in all other show set-up and tear-down as needed.
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Sound Technicians will be responsible for all sound equipment and ensure that the equipment is properly maintained, stored, secured, cleaned, and properly issued as needed.
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The Sound Technician will play a vital roll in ensuring that each performance begins on time.
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Sound Technician must be willing, and able, to assist with television promotions being held out of the normal performance hours.
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Sound Technician must work as a team and maintain a high level of professional conduct.
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Sound Technicians will assist in general cleaning duties of Entertainment stages and locations before, between, and after performances.
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The Sound Technicianmust exhibit a high degree of motivation toward providing guest satisfaction and must be able to deal with many guests each day in a positive and friendly manner.
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During trainings and rehearsal periods, the Sound Technicianmust be able to read and assimilate information provided in the Entertainment Manual and the Seasonal Employee Handbook, and comprehend verbal instructions from the training supervisor.
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The Sound Technicianwill be working around high noise levels resulting from amusement rides and various equipment. The Performer must be able to remain focused on the job while dealing with interruptions from guests and/or other employee contact.
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Required Relationships
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Each Sound Technician will be working with all levels of the Entertainment Department staff and various levels of other departments to which the Entertainment Department operation is related.
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Each Sound Technician will be in contact with a high volume of guests on a daily basis, which requires good guest service skills and ability.
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Required Qualifications
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Must be at least 16 years of age by Department orientation of the performance season.
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Experience and knowledge of sound equipment is essential with regards to wireless mic’s and sound mixing. .
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Job Qualifications are stated in essential functions of the job description. Each Sound Technician must be able to accomplish the essential functions in order to be competent in the job.
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Required Tasks/Knowledge/Skills/Abilities
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Able to communicate effectively in a professional manner with co-workers, supervisors, subordinates, vendors, and Lagoon guests.
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Able to learn and understand all policies and procedures pertinent to the department and the functions the job.
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Able to make quick and effective decisions.
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Able to complete basic math calculations when filling out daily time cards.
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Able to follow verbal and written directions.
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Able to follow safety practices and be safety conscious.
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Able to deal with guests in a friendly, but firm manner to provide for a good guest experience and enforce safety rules.
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Able to work effectively independently as well as with a group.
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Able to learn, comprehend, and enforce Lagoon policies and procedures.
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Able to handle multiple tasks simultaneously.
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Able to handle stressful situations in a calm, professional manner.
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Able to respond quickly to unusual situations during normal operation, including power failure and/or operating system faults or shutdowns, and smoke alarms.
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Clean work area daily or more often, as needed.
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Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
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Must have full use of hands, arms and legs to reach and operate equipment
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Able to move equipment which would include pushing, pulling, bending, and lifting.
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Able to stand, sit and/or walk for up to (8) hours.
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Able to walk quickly to/from job locations up to 1 (one) kilometer distance.
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Able to regularly lift and/or move up to 60 pounds.
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Must have good hearing and visual acuity to observe equipment, Lagoon guests, etc.
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Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
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Able to read and understand daily checklists.
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Able to speak to give other employees and guests verbal instructions.
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Able to work in a considerably noisy environment from equipment and amusement rides.
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Able to perform work duties outside in varying weather conditions prevalent at the time.
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Requires early arrivals and/or late night departures.
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